Shift Incharge

Group Company: #**#

Designation: #*Shift Incharge – Return Logistics*#

Office Location: #*F3 Soniyana*#

Position description: #*Responsible for managing and controlling all return logistics operations during the assigned shift, ensuring timely receipt, inspection, segregation, documentation, storage, and disposition of returned goods while maintaining inventory accuracy, safety, and operational efficiency*#

Primary Responsibilities: #*

• Supervise daily return logistics activities during the shift.
• Monitor receipt, inspection, and segregation of returned materials.
• Ensure proper documentation and system updating of returns.
• Coordinate with warehouse, transportation, quality, and customer service teams.
• Maintain inventory accuracy for returned stock.
• Monitor reverse logistics KPIs and productivity targets.
• Ensure compliance with safety, quality, and company policies.
• Manage shift manpower allocation and performance.*#
  
  

Additional Responsibilities: #*

• Conduct shift handovers and operational reviews.
• Support continuous improvement initiatives.
• Investigate discrepancies and customer return issues.
• Prepare daily and monthly operational reports.
• Participate in audits and compliance checks.
• Provide training and guidance to warehouse associates.*#
  
  

Reporting Team

• Reporting Designation: #*Assistant Manager / Manager – Logistics*#
• Reporting Department: #*Logistics*#
  
  

Educational Qualifications Preferred

• Category: #*Graduate*#
• Field specialization: #*Logistics, Supply Chain Management, Operations Management*#
• Degree: #*B.Com / BBA / B.Sc / BA *#
• Academic score: #*>50%*#
• Institution tier: #*recognized university/institute*#
  
  

Required Certification/s: #*NA*#

Required Training/s: #*NA*#

Required Work Experience

• Industry: #*Manufacturing, Consumer Durables, Building Materials, FMCG, Logistics*#
• Role: #*Warehouse Operations / Return Logistics / Inventory Control*#
• Years of experience: #*4-8*#
  
  

Key Performance Indicators: #*

• Return processing turnaround time
• Inventory accuracy
• Damage reduction
• Return stock reconciliation accuracy
• On-time report submission
• Productivity per shift
• Safety compliance adherence
• Customer complaint resolution time*#
  
  

Required Competencies: #*

• Team Leadership
• Decision Making
• Problem Solving
• Planning and Organizing
• Communication Skills
• Customer Orientation
• Process Compliance*#
  
  

Required Knowledge: #*

• Reverse Logistics Operations
• Warehouse Management Systems (WMS)
• SAP/ERP Transactions
• Inventory Control Practices
• Material Handling Procedures
• Safety Standards and Compliance Requirement *#
  
  

Required Skills: #*

• Inventory Management
• Data Analysis and Reporting
• SAP/ERP Operations
• MS Excel and MS Office
• Team Management
• Customer and Transporter Coordination
• Root Cause Analysis*#
  
  

Required Abilities

• Physical: #*
• Ability to work in warehouse/shop-floor environment
• Ability to supervise loading/unloading operations
• Ability to stand and move for extended periods*#
• Other: #*
• Ability to work in rotational shifts
• Ability to handle operational pressure
• Multitasking and quick decision-making capability*#
  
  

Work Environment Details: #*Warehouse and plant environment involving regular interaction with logistics personnel, transporters, Drivers, Customers, and Marketing teams. Exposure to material movement activities and shift-based operations.*#

Specific requirements

• Travel: #*Occasional local travel as required*#
• Vehicle: #*NA*#
• Work Permit: #*NA*#
  
  

Other details

• Pay Rate: #*As per company compensation structure*#
• Contract Types: #*Permanent*#
• Time Constraints: #*Shift-based operations with defined productivity and turnaround targets*#
• Compliance Related: #*As Per Companies Policies*#
• Union Affiliation: #*NA*#