SharePoint Administrator

Key Responsibilities:

• SharePoint content management: Manage, build, and maintain sites, pages, libraries using SharePoint best practices with metadata and overall content management standardization with guidance.
• Information architecture: Maintain SharePoint information architecture including site hierarchy, navigation, metadata, content types, and taxonomy according to OCDIO and EPMO standards
• SharePoint user permissions: Review, maintain, and audit SharePoint permissions to ensure users have appropriate access based on their roles and responsibilities while adhering to governance standards
• SharePoint Site Architecture: Maintain SharePoint information architecture including site hierarchy, navigation, metadata, content types, and taxonomy according to OCDIO and EPMO standards
• Troubleshooting: Monitor and resolve SharePoint issues, providing timely support to minimize disruptions in service according to established SLAs[LC1] [AG2] .
• Documentation and Training: Develop and maintain user documentation, training materials, and provide end-user training and support to facilitate effective use of SharePoint.
• System Performance Monitoring: Conduct regular audits and assessments of SharePoint usage and performance, recommending enhancements as necessary.

Required Skills and Qualifications

• Experience: 3-5 years of experience managing SharePoint environments, including SharePoint Online and SharePoint Server.
• Technical Skills: Strong understanding of SharePoint permission, architecture, including site collections, lists, libraries, and workflows.
• Education: A bachelors degree in information technology, Computer Science, or a related field is commonly preferred.
• Problem-Solving Skills: Exceptional problem-solving abilities with a proactive approach to identifying and resolving issues.
• Communication Skills: Strong verbal and written communication skills to convey technical concepts to non-technical stakeholders.
• Strong organizational skills with attention to detail
• Ability to manage multipole content initiatives simultaneously
• Customer-service mindset with strong stakeholder engagement skills
• Ability to work independently with limited supervision

Preferred

• Experience with Power Automate workflows
• Experience working in Microsoft Teams[LC5] with SharePoint
• Experience supporting enterprise content governance programs
• Experience within large matrixed organizations
• Experience supporting U.S.-based stakeholders remotely until 12:00pm EST