BENGALURU · FULLTIME
SFCC Business Analyst
Amol Technologies
Bengaluru · onsite · Posted 1d ago
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.6s
- Found the form on Naukri · 14 questions to answer1.1s
- Decided the answers for all of them2.6s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
- Analyze complex cross-system issues and propose actionable, solution-oriented recommendations.
- Communicate clearly with full context to ensure alignment across internal teams.
- Maintain rigorous organization, documentation, and information management throughout investigations.
- Operate independently with strong judgement, prioritization, and self-direction.
- Collaborate with internal and external partners to accelerate issue resolution and remove blockers.
- Act as a dependable, professional point of contact with full end-to-end ownership of issues.
- Provide solution-first updates focused on recommendations rather than open questions.
- Demonstrate confidence, independence, and leadership during incident triage.
- Engage stakeholders proactively to identify risks, remove blockers, and drive resolution.
- Strong analytical and problem-solving skills with the ability to diagnose complex issues.
- Excellent verbal and written communication with emphasis on clarity and context.
- Ability to operate autonomously in high-pressure, fast-paced environments.
- Strong organizational skills for managing investigations and documentation.
- Experience in Production Support or operational roles within technology environments.
- Salesforce Commerce Cloud (SFCC) - deep working knowledge of order lifecycle and integrations.
- Order Management Systems (OMS) - hands-on experience with order flows and exceptions.
- IBM Sterling OMS - working knowledge preferred, plus understanding of integration patterns.
- Familiarity with REST/SOAP APIs, log analysis, and monitoring tools.
- Experience with major incident management processes.
- Exposure to e-commerce and fulfillment ecosystems.
- Experience collaborating across product, engineering, and client teams.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Section · Company
About Amol Technologies
Amol Technologies
11-50
employees
2014
12 years old
Nashik, Maharashtra
India
₹7.8L PA avg
Avg at Amol Technologies
About
Amol Technologies is established in 2014 and is a leading international software company in Nasik. We provide exceptional software services and solutions to companies worldwide. Whether you need a special skill set for a one-time project, or you want to enhance your in-house IT team on an ongoing basis, the talented technology professionals at Amol Technologies are fully prepared to meet your needs.
Employee ratings
6 reviews
Culture
3.0
Career growth
2.7
Work-life
3.0
Employees rate it well for
Find them on