ServiceNow Testing

What Success Looks Like In This Role

• Performs software QA engineering for assigned ServiceNow applications and modules, with a focus on both functional and regression testing.
• Collaborates with the Engineering POD and other stakeholders to review client requirements, solution design and related functional specifications.
• Designs, develops and maintains detailed test plans and test cases based on functional and technical specifications for ServiceNow features and customizations.
• Designs, builds and maintains automated test suites using ServiceNow Automated Test Framework (ATF), and contributes to enhancing the overall test automation strategy.
• Executes manual and automated test cases, analyzes results, logs defects and reports findings to relevant stakeholders and teams in a clear and structured manner.
• Investigates, triages and troubleshoots issues, providing clear insights, root-cause inputs and recommendations to developers, product owners and leadership.
• Prepares and maintains test documentation, test evidence and reporting artifacts throughout the software development lifecycle.
• Contributes to continuous quality improvement initiatives for the ServiceNow platform, including test coverage optimization and regression risk reduction.
• Estimates effort and timelines for own testing (manual and ATF-based), providing inputs into overall test planning and sprint commitments.
• Provides guidance and mentorship to junior testers on ServiceNow testing practices and effective use of ATF.

You will be successful in this role if you have:

• BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and experience
• Designs, builds and maintains automated test suites using ServiceNow Automated Test Framework (ATF), and contributes to enhancing the overall test automation strategy.
• Executes manual and automated test cases, analyzes results, logs defects and reports findings to relevant stakeholders and teams in a clear and structured manner.
• ServiceNow CSA Certified
• ATF micro certification Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com . US job seekers can find more information about Unisys’ EEO commitment here .