ServiceNow Tester

Job Summary

You ll own release quality before go-live, designing test plans, building ServiceNow ATF automation, and running regression and UAT across multiple ServiceNow workstreams. Infrastructure/network knowledge is a plus for squads working on ITOM (Discovery and Service Mapping).

Responsibilities

• Design test plans and test cases against acceptance criteria
• Author and maintain ServiceNow ATF automation
• Coordinate regression testing and UAT
• Triage and manage defects through to resolution
• Maintain test evidence for audit and acceptance sign-off
• Feed quality risks and patterns back into squad retrospectives

Required skills & experience

• ServiceNow ATF experience
• Test management tooling experience
• Balance of manual and automated testing skills
• Ability to write clear, evidence-based defect reports
• Comfortable working to a sprint cadence

Desirable

• Basic infrastructure/network literacy
• Useful to sanity-check ITOM Discovery and Service Mapping results, not just UI-level ATF flows
• Experience testing AI-assisted or agentic workflows, including exception and failure-path scenarios

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.