ServiceNow Technical Specialist

• Provide technical support and assistance to end-users on ServiceNow applications.
• Implement, configure, and maintain ServiceNow modules such as ITSM, HRSD, CMDB, etc.
• Troubleshoot and resolve technical issues related to ServiceNow applications.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Develop and maintain documentation of ServiceNow configurations and procedures.
• Participate in training and knowledge-sharing sessions to enhance team capabilities.

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