ServiceNow Technical Delivery Manager
Lam Research · Bengaluru · onsite · Posted 45d ago
Not disclosed15–17 yrsfulltimeSourced from
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About this role
The group you'll be a part of
The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives.
The impact you'll make
Owns the technical strategy, delivery, governance, and operational excellence of the ServiceNow platform while leading teams, driving innovation, and ensuring scalable enterprise service management solutions
What You'll Do
Leads the design, development, delivery, and operational management of the ServiceNow platform. Responsible for managing technical teams, governing platform architecture, ensuring solution quality, driving platform adoption, and delivering scalable enterprise solutions aligned with business objectives. Acts as the primary technical owner for ServiceNow products and integrations while collaborating with business stakeholders, architects, vendors, and leadership teams.
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research (Lam or the Company) is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. On-site Flex you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives.
The impact you'll make
Owns the technical strategy, delivery, governance, and operational excellence of the ServiceNow platform while leading teams, driving innovation, and ensuring scalable enterprise service management solutions
What You'll Do
Leads the design, development, delivery, and operational management of the ServiceNow platform. Responsible for managing technical teams, governing platform architecture, ensuring solution quality, driving platform adoption, and delivering scalable enterprise solutions aligned with business objectives. Acts as the primary technical owner for ServiceNow products and integrations while collaborating with business stakeholders, architects, vendors, and leadership teams.
- Platform Leadership & Delivery
- Architecture & Governance
- ServiceNow Product & Module Ownership
- Team Leadership
- Stakeholder Management
- Overall 15+ years Experience
- 12+ years of hands-on ServiceNow platform experience - IT Ops, Sec Ops & HRSD (Mandatory)
- 8+ years as a ServiceNow Technical Architect / Solution Architect
- Experience managing large, global ServiceNow environments and multi-partner delivery models.
- Experience with architecture reviews, platform standards, partner oversight, and technical debt reduction
- ServiceNow Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist (CIS)
- Certified Technical Architect (CTA)
- ITIL v4 Certification
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research (Lam or the Company) is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. On-site Flex you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Sourced from foundit
Skills
hrsdPlatform Leadership DeliveryServiceNow Product Module OwnershipIT OpsServiceNow Platformleadershipsecopsarchitecture governanceStakeholder Management
About Lam Research

Lam Research
Semiconductors
1.6k+
employees
1980
46 years old
Fremont, California
United States (USA)
₹18.3L PA avg
Avg at Lam Research
About
Lam Research focuses on the semiconductor sector, providing vital processing equipment essential for the manufacturing of integrated circuits.
Industries
SemiconductorsManufacturingElectronics
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10 reviews
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