Servicenow Technical Consultant

Experience: 10+ Years
Technical Leadership Experience: 2+ Years
Location: Hyderabad Employment Type: Full-Time
Shift: 3:00 pm to 12:00 am

Role Overview

We are looking for a strong ServiceNow Technical Lead to lead the technical design, development, configuration, integration, and delivery of ServiceNow solutions.The candidate will be responsible for providing hands-on technical leadership to ServiceNow developers, ensuring development quality, resolving complex technical challenges, and delivering scalable solutions aligned with business requirements.

The role requires a balance of hands-on ServiceNow development, technical leadership, troubleshooting, integration expertise, and team mentoring.

Key Responsibilities

Technical Leadership

• Lead ServiceNow development and implementation activities.
• Translate functional requirements into technical solutions.
• Review technical designs, code, configurations, and integrations.
• Define and enforce ServiceNow development standards and best practices.
• Mentor developers and support technical capability development.

ServiceNow Development

• Design, configure, develop, test, and deploy ServiceNow applications.
• Develop custom applications and scoped applications where required.
• Troubleshoot complex platform and application issues.

ServiceNow Modules: Hands-on experience in one or more of the following:

• ITSM/ ITOM/CMDB/ITAM/CSM/HRSD/SPM/GRC/ Service Catalog

Integrations & Testing

• Design and develop integrations between ServiceNow and external systems.
• Hands-on experience with: REST APIs, SOAP APIs, IntegrationHub, MID Server ,JSON/XML
• Troubleshoot integration failures and performance issues.
• Develop technical test scenarios and support SIT/UAT.

Required Skills

• 8+ years of overall IT experience.
• 2+ years of experience as a ServiceNow Technical Lead / Senior Developer.
• Strong ServiceNow development and configuration experience.
• Good understanding on AI control tower, IRM Policies, Moveworks.
• Strong JavaScript and Glide API knowledge.
• Hands-on experience with Flow Designer and Service Catalog.
• Experience with REST/SOAP integrations.
• Knowledge of IntegrationHub and MID Server.
• Experience with CMDB and ServiceNow data model.