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ServiceNow Tech Lead UI Builder & Playbooks

Experience: 9–12 years

Must-Have Skills

Tech Lead-level consultant who can understand requirements and derive design/solution through discussion
Hands-on experience with Workspace and UI Builder
Extensive experience in Playbook creation and linking with UI components
Basic understanding of CMDB (to know which table to refer to for UI and Playbook building)
Good communication and discussion maturity

Key Responsibilities

Build user interfaces and experiences leveraging ServiceNow UX Frameworks
Create Next Experience / Workspaces, UI Builder, and PA widgets
Build responsive components, support branding, and theme implementation
Implement Playbook-driven engineering execution within ServiceNow
Configure ServiceNow Playbooks
Support workspace-based execution flows
Implement guided commissioning workflows
Integrate UI Builder with automation flows
Configure Data Brokers

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