ServiceNow Support Lead (HR/CSM exposure/experience)
Purview Services, Hyderabad · Chennai · onsite · Posted 65d ago
Undisclosed4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Provide technical support and leadership for ServiceNow implementation and maintenance.
- Collaborate with cross-functional teams to identify and prioritize project requirements.
- Develop and maintain documentation for ServiceNow processes and procedures.
- Troubleshoot and resolve complex technical issues related to ServiceNow.
- Train and guide junior team members on ServiceNow best practices.
- Participate in code reviews and ensure adherence to coding standards.
Job Requirements
- Strong knowledge of ServiceNow modules, including HR and CSM.
- Experience with IT service management frameworks and methodologies.
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a fast-paced environment and meet deadlines.
- Strong communication and interpersonal skills.
- Experience with change management and incident management processes.
Sourced from naukri
Skills
it operationsBashServicenowitsmIncident ManagementITILTechnical SupportProblem managementamazon web servicesChange ManagementOracle DBUnixApplication SupportSQLProject ManagementMicrosoft AzureProduction SupportITIL Certified
About Purview Services, Hyderabad
Purview Services, Hyderabad
IT Services & Consulting
100
employees
2016
10 years old
Hyderabad/Secunderabad, Telangana
India
₹11.9L PA avg
Avg at Purview Services, Hyderabad
About
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