ServiceNow Sr Software Engineer - SAM/HAM
Newrocket · Remote · remote · Posted 33d ago
Undisclosed4–6 yrsfulltimeSourced from
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About this role
The Role
Key Responsibilities
Required Certifications
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are hiring a ServiceNow Senior Software Engineer with SAM/HAM experience. The Senior Software Engineer is responsible for leading, coaching and mentoring a team of Software Engineers who provide the development of project professional services for customers. The Senior Software Engineer will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale more complex professional services projects.
Key Responsibilities
- Perform advanced troubleshooting and root cause analysis on ServiceNow platform issues.
- Troubleshoot and resolve issues related to ITSM, HAM, SAM integrations, portal and other ServiceNow modules(optional), including HRSD / SPM / SAM / CMDB / IRM / SecOps / BCM
- Support and maintain ServiceNow modules.
- Support and maintain integrations between ServiceNow and external systems.
- Collaborate with stakeholders & end users to understand requirements and deliver effective ServiceNow solutions.
- Participate in platform upgrades, clone, patching, and performance optimization initiatives.
- Ensure adherence to best practices in ServiceNow development and configuration.
- Document technical solutions, workflows, and issue resolutions.
- Perform deployment.
Required Certifications
- Certified System Administrator(CSA)
- Certified Application Developer(CAD) / CIS - ITSM
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Software EngineerServicenowitsmapplication developerperformance optimizationCMDBServiceNow PlatformintegrationsRoot Cause AnalysisCADPatchingservicenow developmentdeploymentsecopsHuman-Centered DesignAi PlatformArtificial Intelligence
About NewRocket
Newrocket
IT Services & Consulting
501-1000
employees
2016
10 years old
Vista, California
United States
About
NewRocket enhances enterprise performance through ServiceNow, promoting a culture of collaboration and supporting employee growth across organizations.
Industries
IT Services & Consulting
Employee ratings
37 reviews
3.1/ 5
Culture
3.1
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2.6
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