ServiceNow SAM Pro Technical Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow SAM Pro Technical Lead based in the United States.

This role provides an opportunity to lead complex ServiceNow Software Asset Management initiatives and deliver impactful technology solutions. The ServiceNow SAM Pro Technical Lead will oversee end-to-end implementations, from initial assessments through optimization and strategic improvements. You will act as a technical authority, guiding solution design, improving software asset management processes, and supporting business objectives. Working closely with stakeholders and development teams, you will help organizations maximize the value of their ServiceNow SAM Pro capabilities. This position is ideal for an experienced ServiceNow professional who combines technical expertise with strong consulting and leadership skills. You will operate in a remote environment where collaboration, innovation, and delivering high-quality client outcomes are highly valued.

Accountabilities:: The ServiceNow SAM Pro Technical Lead will provide technical leadership across Software Asset Management initiatives, ensuring successful implementation, optimization, and alignment with business goals. The role requires strong architecture skills, client engagement capabilities, and the ability to mentor technical teams.

Lead end-to-end ServiceNow SAM Pro implementations, including assessment, design, delivery, and optimization phases.

Serve as the primary technical lead and client-facing solution advisor for SAM Pro initiatives.

Assess existing SAM processes, configurations, integrations, and data quality to identify improvement opportunities.

Develop strategic recommendations, maturity roadmaps, and optimization strategies to enhance software asset management capabilities.

Design scalable ServiceNow SAM Pro solutions aligned with organizational objectives and industry best practices.

Provide technical direction, guidance, and mentorship to development and implementation teams.

Collaborate with business stakeholders to gather requirements and deliver effective software asset management solutions.

Support continuous improvement initiatives by identifying opportunities to increase efficiency, governance, and value from SAM processes.

Requirements:

The ideal candidate is a highly experienced ServiceNow professional with proven expertise in SAM Pro implementations, technical leadership, and solution consulting. This role requires a combination of platform knowledge, strategic thinking, and strong communication skills.

Extensive hands-on experience implementing and optimizing ServiceNow Software Asset Management Professional (SAM Pro) solutions.

Proven experience leading ServiceNow technical engagements as a Technical Lead, Solution Architect, or similar role.

Strong knowledge of ServiceNow SAM Pro capabilities, configuration, integrations, and implementation methodologies.

Experience performing current-state assessments, data quality reviews, and process improvement recommendations.

Ability to develop technical strategies, roadmaps, and business-focused solutions.

Strong client-facing consulting experience with excellent stakeholder management skills.

Ability to mentor development teams and provide technical leadership throughout complex implementations.

Excellent verbal and written communication skills in English, with the ability to collaborate with diverse teams.

Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.

ServiceNow certifications and SAM Pro-specific training are highly desirable.

Benefits:

Competitive hourly compensation ranging from $50 to $60 USD/hour, based on experience, skills, education, and market factors.

Fully remote contract opportunity available across the United States.

9-month engagement providing the opportunity to contribute to a strategic technology initiative.

Opportunity to lead impactful ServiceNow SAM Pro transformation projects.

Exposure to complex enterprise software asset management challenges and solutions.

Collaborative environment with opportunities to work alongside experienced technology professionals.

Competitive benefits package available depending on eligibility and contract terms.

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