ServiceNow ITSM Developer

• Configure and manage ITSM modules, including incident management, problem management, change management, and release management.
• Develop and implement workflow automation scripts using ServiceNow's scripting language.
• Collaborate with cross-functional teams to identify business requirements and develop solutions.
• Troubleshoot and resolve technical issues related to ITSM configuration and automation.
• Provide training and support to end-users on new ITSM configurations and automated workflows.
• Ensure compliance with industry standards and best practices for ITSM management.

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