NOIDA · FULLTIME
ServiceNow ITSM/CSM Developer
BirlaSoft
Noida · onsite · Posted 9d ago
Sourced from
Not disclosed6–9 yrsfulltimeNoida
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Section · 01
About this role
Area(s) of responsibility
Skills: ServiceNow Developer(ITSM, CSM, Integration, Now Assist, Gen AI)
Experience: 6-9 years
Location: Noida
Job Description
Effectively working with stakeholders both internally and externally to the organization.
Skills: ServiceNow Developer(ITSM, CSM, Integration, Now Assist, Gen AI)
Experience: 6-9 years
Location: Noida
Job Description
Effectively working with stakeholders both internally and externally to the organization.
- Understand business requirements and implement technical requirements while working with standard design principles.
- Engage with the Architect and Team Leads to produce high-level and /or detailed design of requirements.
- Estimating development effort for requirements.
- Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (e.g., ITSM, CSM, ITOM,ITAM and Now Assist with Integrations)
- Drive process optimization, efficiencies and productivity using automation
- Act as a mentor to support less experienced colleague
- Strong understanding of ServiceNow best practices
- Proven track record from developing and operating ServiceNow (7+ years)
- Experience of working with Integrations, E-bonding is preferred
- Strong analytical skills, communication, and presentation skills
- Ability to manage customer and stakeholder expectations. Consultancy experience will be advantageous
- Have the drive and determination to learn and continuously share your knowledge with others
- ServiceNow Certified System Administrator (CSA).
- One or more advanced certifications (CIS ITSM, CIS HRSD, CIS Discovery, etc.).
- Experience with Agile/Scrum methodology.
- Exposure to ServiceNow App Engine / custom application development.
- Strong analytical and logical thinking.
- Ability to work independently and in teams.
- Proactive in identifying opportunities for process improvement.
- Excellent communication and interpersonal skills.
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Section · 02
Skills
CIS-DiscoveryServiceNow App Engine custom application developmentitsmItamservicenow developerAgile Scrum Methodologynow assistitomcsmServiceNow Certified System AdministratorCIS HRSDIntegrationCIS-ITSM
Section · Company
About Birlasoft
BirlaSoft
IT Services & Consulting
10.9k+
employees
1995
31 years old
Pune, Maharashtra
India
About
Birlasoft combines the power of a domain, enterprise, and digital technologies to reimagine business potential. Surpassing expectations, breaking convention!
Industries
IT Services & Consulting
Employee ratings
3,764 reviews
3.4/ 5
Culture
3.3
Career growth
2.6
Work-life
3.6
Employees rate it well for
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