ServiceNow ITOM Lead

• Manage and implement ITOM solutions using ServiceNow.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Develop and maintain technical documentation for ITOM projects.
• Provide training and support to end-users on ITOM tools and features.
• Troubleshoot and resolve technical issues related to ITOM implementation.
• Ensure compliance with industry standards and best practices for ITOM management.

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