ServiceNow ITOM L3 Support Engineer - Remote (Client: TCS)

Dear Candidate,

We are hiring for MNC client.

Role: ServiceNow ITOM L3 Support Engineer

Location: Pan India / Remote

Experience: 10+ Years

Key Skills:

• Strong hands-on experience in ServiceNow ITOM, Event Management, Discovery, CMDB and CSDM.
• Expertise in L3 troubleshooting, RCA, platform administration, upgrades and patching.
• Strong knowledge of JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions.
• Experience with Flow Designer, Workflow Editor and IntegrationHub.
• Hands-on experience with REST/SOAP APIs, MID Server, LDAP and Azure AD integrations.
• Knowledge of ACLs, roles, users, Update Sets and instance management.
• Experience in platform health monitoring, performance management and ITIL governance.
• Ability to work with infrastructure, development and architecture teams for complex issue resolution.
• Mandatory: ServiceNow Certified System Administrator (CSA).
• ITIL Foundation and ServiceNow Discovery/Event Management certifications preferred.

Interested candidates can share profile on [email removed]