ServiceNow (ITOM/ITSM)

Job Summary

We are looking for a skilled ServiceNow Developer with hands-on experience in designing, developing, configuring, and supporting ServiceNow applications and workflows. The ideal candidate should have expertise in ServiceNow platform development, scripting, integrations, catalog development, and ITSM modules while delivering scalable and high-quality solutions.

Key Responsibilities

• Design, develop, and customize applications on the ServiceNow platform.
• Configure and support ITSM modules, workflows, forms, business rules, and client scripts.
• Develop Service Catalog items, Record Producers, UI Policies, UI Actions, and Flow Designer workflows.
• Build and maintain integrations using REST, SOAP, IntegrationHub, and MID Server.
• Develop Script Includes, Scheduled Jobs, ACLs, Notifications, and Email Scripts.
• Create reports, dashboards, and Performance Analytics.
• Participate in requirement gathering, design discussions, testing, deployment, and production support.
• Troubleshoot production issues and optimize application performance.
• Collaborate with business stakeholders and cross-functional teams.
• Prepare technical documentation and follow ServiceNow development best practices.

Thanks & Regards,

Kriti Madan | Divyanshu

People Staffing Solutions

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