ServiceNow ITOM Developer
Capgemini · Mumbai · onsite · Posted 1d ago
About a minute. You'll make an account on the way through.
About this role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
- Design, develop, and implement ServiceNow ITOM solutions.
- Configure and maintain Discovery, Service Mapping, Event Management, and CMDB modules.
- Develop and customize workflows, business rules, scripts, and integrations within the ServiceNow platform.
- Troubleshoot and resolve ITOM-related issues and performance bottlenecks.
- Ensure CMDB data accuracy and integrity through automated discovery and reconciliation.
- Integrate ServiceNow with monitoring and observability tools.
Your Profile
- Strong experience with ServiceNow ITOM modules:Discovery,Service Mapping,Event Management,CMDB
- Hands-on experience in JavaScript, Glide API, and ServiceNow scripting.
- Experience with REST/SOAP API integrations.
- Good understanding of ITIL processes and IT Operations.
- Proficient in scripting (JavaScript, PowerShell, Python).
What you'll love about working here
- We offer a range of career paths and internal opportunities within Capgemini group.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
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About Capgemini
Capgemini
IT Services & Consulting
235k+
employees
1967
59 years old
Mumbai, Maharashtra
India
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