ServiceNow ITOM Developer

Hello All,

Greetings From Tesslogs,

We are looking for a ServiceNow ITOM Developer with strong hands-on experience in JavaScript, ServiceNow configuration, customization, scripting, and ITOM implementations.

Client: Infosys

Experience: 8 Years

Location: PAN India

Notice Period: Immediate / 15 days

Key Responsibilities

• Develop, configure, customize, and maintain ServiceNow ITOM solutions.
• Perform ServiceNow scripting using JavaScript, including server-side and client-side scripting.
• Configure and customize CMDB, Discovery, Service Mapping, and ITOM workflows.
• Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Data Policies.
• Customize ServiceNow applications based on business and technical requirements.
• Work with REST/SOAP integrations, APIs, JSON, XML, and external systems where required.
• Support CMDB data management, CI relationships, identification/reconciliation, and data quality.
• Develop and maintain workflows/automation using ServiceNow platform capabilities.
• Troubleshoot performance, configuration, scripting, and integration issues.
• Follow ServiceNow development standards, upgrade-safe customization practices, and best practices.
• Collaborate with architects, business analysts, administrators, and other technical teams.

Mandatory Skills

• Strong hands-on experience in ServiceNow ITOM Development.
• Strong JavaScript programming and ServiceNow scripting.
• Experience in ServiceNow configuration and customization.
• Good knowledge of CMDB, Discovery, and Service Mapping.
• Experience with Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and workflows.
• Knowledge of REST/SOAP APIs, JSON, XML and ServiceNow integrations.
• Strong understanding of ServiceNow platform architecture and development lifecycle.
• Experience with debugging, troubleshooting, testing, and deployment.

Advanced JavaScript is particularly relevant for ServiceNow development, alongside scripting and integration technologies such as REST/SOAP, XML, JSON, and related protocols.

Certifications

Preferred / Mandatory based on project requirement:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Certified Implementation Specialist – ITOM / relevant ITOM certification

Best Regard,

Jahnavi R

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