ServiceNow ITOM Developer

Hi All,

Greetings from Tesslogs,

We are looking for an experienced ServiceNow ITOM Developer with strong hands-on experience in ServiceNow development, customization, scripting, and ITOM implementations. The ideal candidate should be proficient in JavaScript and have experience working with core ITOM capabilities.

Client: Infosys

Payroll: GQI

Location: PAN India

Experience: 5+ Years Relevant Experience

Key Responsibilities:

• Design, develop, configure, and customize solutions on the ServiceNow platform.
• Work on ITOM modules, including Discovery, CMDB, Event Management, and Service Mapping.
• Develop and maintain ServiceNow scripts using JavaScript and Glide APIs.
• Create and customize Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
• Configure and troubleshoot Discovery, MID Server, CMDB, and ITOM processes.
• Develop and maintain integrations using REST/SOAP APIs and other integration methods.
• Support CMDB data quality, CI relationships, identification, reconciliation, and data integrity.
• Configure Event Management rules, alerts, correlation, and automated incident creation.
• Analyze business requirements and translate them into scalable technical solutions.
• Perform troubleshooting, debugging, testing, deployment, and production support.
• Follow ServiceNow development best practices and minimize unnecessary customizations.
• Collaborate with technical teams, architects, business analysts, and stakeholders.

Mandatory Skills:

• 5+ years of relevant ServiceNow experience
• Strong hands-on experience in ServiceNow ITOM
• Strong ServiceNow customization and development experience
• Excellent JavaScript and ServiceNow scripting skills
• Experience with Discovery, CMDB, Event Management, or Service Mapping
• Strong knowledge of Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions
• Experience with REST/SOAP integrations
• Good understanding of ServiceNow platform development and best practices

Best Regards,

Aravind M S

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