ServiceNow ITAM
Tata Consultancy Services · Pune · onsite · Posted 51d ago
Not disclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities
Walk In Invitation :: TCS ::ServiceNow ITAM: Pune:: 08-AUG-2026
(Saturday)
Location - Pune (Face to Face Interview)
Exp - 5+
Interested and available candidates on 08-AUG-2026 can share profile.
- Manage incident lifecycle from detection to closure, ensuring timely resolution and customer satisfaction.
- Coordinate with internal teams (Service Desk, Problem Management) and external vendors to resolve incidents efficiently.
- Perform root cause analysis on closed incidents to identify trends and areas for improvement.
- Maintain accurate records of all incidents using ServiceNow platform.
- Collaborate with stakeholders to develop process improvements and optimize incident management procedures.
Sourced from foundit
Skills
ServicenowIncident ManagementRoot Cause AnalysisProcess Improvement
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
About
An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
Industries
IT Services & ConsultingFinancial ServicesInternetEducation & TrainingBPO
Employee ratings
1,14,115 reviews
3.3/ 5
Culture
3.2
Career growth
2.3
Work-life
3.5
Employees rate it well for
Job Security22973Salary21006Work Life Balance15396Appraisal10413Work Culture8916
Find them on