ServiceNow - IT Service Management.
Carnation InfoTech · Hyderabad · hybrid · Posted today
Undisclosed12–19 yrsfulltimeSourced from
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About this role
NOW Assist Architect
Role Summary: Responsible for delivery of NOW Assist Architect capabilities within the Diageo NOW Assist transformation program.
Key Responsibilities
- Lead overall NOW Assist and Virtual Agent solution architecture
- Define use case design standards, governance and delivery roadmap
- Work with customer stakeholders to translate business requirements into ServiceNow Al capabilities
- Drive architecture for GenAI, NLU, Al Search, Virtual Agent and Integrations
- Review solution design, security, scalability and platform best practices
I
Required Skills & Experience
12+ years ServiceNow experience
- Hands-on NOW Assist, Virtual Agent, ITSM Pro Plus, Al capabilities
- Strong enterprise architecture and stakeholder management skills
Experience leading large ServiceNow transformation programs
Sourced from naukri
Skills
Servicenownow assistArchitecture
About Carnation InfoTech
Carnation InfoTech
IT Services & Consulting
86
employees
2018
8 years old
Lucknow, Uttar Pradesh
India
₹11L PA avg
Avg at Carnation InfoTech
About
Carnation InfoTech delivers customized software solutions, empowering sectors like government and healthcare with cutting-edge technology and consultancy services.
Industries
IT Services & Consulting
Employee ratings
10 reviews
4.1/ 5
Culture
3.4
Career growth
3.3
Work-life
3.8
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