ServiceNow HRSD Consultant
Accenture · Not specified · onsite · Posted 73d ago
Not disclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
- Configure and support ServiceNow HR Service Delivery (HRSD) or Customer Service Management (CSM) solutions.
- Configure HR services, case management, lifecycle events, or customer service workflows based on business requirements.
- Build and maintain Employee Centre, Customer Service Portal, catalog items, and record producers.
- Configure Agent Workspace, workflows, assignment rules, and approvals.
- Support testing, deployments, production support, and platform enhancements.
Requirements:
- Hands-on experience with HR Service Delivery (HRSD).
- Experience configuring case management, service catalogues, record producers, or workflow automation.
- Familiarity with Employee Centre, Customer Service Portal, or Agent Workspace.
- Basic understanding of ServiceNow security, roles, access controls (ACLs), and scoped applications.
Sourced from instahyre
Skills
Servicenowcsmhrsdrecord producercase managementService Cataloghr service deliveryworkflowService catalogue
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
Employee ratings
73,428 reviews
3.7/ 5
Culture
3.7
Career growth
2.8
Work-life
3.6
Employees rate it well for
Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852
Find them on