ServiceNow GRC Developer

Key Responsibilities:

• GRC Development & Configuration:
• Design and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management modules.
• Configure and customize workflows, dashboards, and reports to meet organizational requirements.
• ServiceNow Workspace Development:
• Develop intuitive and user-friendly ServiceNow Workspaces tailored for GRC use cases, enabling efficient task management and visibility for end-users.
• Configuring the existing Workspaces while adding/removing widgets etc.
• Portal Design & Development:
• Create and enhance ServiceNow Service Portals with a focus on GRC functionalities, ensuring a seamless and engaging user experience.
• Catalog form creation and integrating those with other ServiceNow modules is key.
• Integration: • Develop and maintain integrations between ServiceNow and other third-party systems (e.g., ERP, ITSM, risk platforms) using REST, SOAP APIs, and MID Servers. • Troubleshoot and resolve integration issues effectively.
• Scripting & Customization: • Develop and maintain custom scripts using JavaScript, Business Rules, Script Includes, and Client Scripts.
• Optimize scripts to ensure system performance and scalability.
• Process Optimization: • Collaborate with stakeholders to identify and streamline GRC processes, ensuring alignment with industry best practices and regulatory requirements.
• System Administration & Support: • Perform regular maintenance, upgrades, and troubleshooting of the ServiceNow platform to ensure smooth operations. • Provide technical support and training to end-users and stakeholders.

Required Skills & Experience:

• Proven experience in ServiceNow GRC module implementation and development.
• Hands-on experience with ServiceNow Workspace design and development.
• Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes.
• Experience in developing and customizing ServiceNow Portals, widgets, and UI pages.
• Strong understanding of integration methods (REST/SOAP APIs) and troubleshooting integration issues.
• Familiarity with ServiceNow platform administration and performance optimization techniques.
• Ability to translate business requirements into technical solutions.
• Excellent communication and problem-solving skills.