ServiceNow Expert

Job Description

We are looking for an experienced ServiceNow Expert with 7-12 years of experience in ServiceNow development and implementation.

Location- Bangalore/Chennai

Key Responsibilities

• Develop, configure, and customize ServiceNow applications and modules.
• Work on ITSM processes including Incident, Problem, Change, and Service Request Management.
• Develop workflows, business rules, client scripts, UI policies, and catalog items.
• Integrate ServiceNow with external applications using REST/SOAP APIs.
• Troubleshoot and resolve ServiceNow issues and technical challenges.
• Collaborate with business and technical teams to understand requirements.
• Perform testing, deployment, and production support.
• Follow ServiceNow development and implementation best practices.

Required Skills

• Strong hands-on experience with ServiceNow.
• Good knowledge of ITSM modules and processes.
• Experience with JavaScript, GlideScript, Business Rules, Client Scripts, and Workflows.
• Experience with ServiceNow integrations and REST APIs.
• Strong troubleshooting and problem-solving skills.
• Good communication and collaboration skills.

Qualification: Bachelor's degree in Computer Science, IT, Engineering, or a related field.