ServiceNow Developer

Job Summary We are looking for a motivated and skilled ServiceNow Developer – Strategic Portfolio Management (SPM) to support the design, configuration, and enhancement of SPM solutions on the ServiceNow platform. This role focuses on Demand Management, Project & Portfolio Management (PPM), Agile Development, Resource Management, and reporting , enabling teams to deliver work aligned with business strategy. This position is ideal for a developer who has strong ServiceNow fundamentals and wants to grow into enterprise-scale portfolio and agile transformation initiatives.    Key Responsibilities ServiceNow SPM Configuration & Development Configure and customize ServiceNow SPM modules including Demand, Project, Agile, Resource, and Financial Management. Develop and maintain ServiceNow components such as: Business Rules, Client Scripts, Script Includes UI Policies, Workflows, Flow Designer

Support enhancements to portfolio, demand, and project intake processes. Business & Agile Collaboration Work with business analysts, project managers, and product owners to understand functional requirements. Support Agile and hybrid delivery models within ServiceNow SPM. Participate in SCRUM ceremonies and sprint planning sessions. Automation & Process Improvement Assist in identifying opportunities for process automation and standardization. Support implementation of best practices for demand prioritization, project tracking, and portfolio visibility. Help improve data quality and reporting accuracy across SPM modules. Testing, Deployment & Support Assist with User Acceptance Testing (UAT) , defect resolution, and release support. Troubleshoot issues and provide production support for SPM-related functionality. Maintain documentation for configurations, enhancements, and operational processes. Learning & Platform Growth Stay current with ServiceNow SPM features, upgrades, and product roadmap. Actively develop skills toward advanced SPM capabilities and certifications. Collaborate with senior developers and architects to learn design and scaling patterns. Future Growth & Career Roadmap This role is designed to grow into: Senior SPM Developer → Lead Developer → ServiceNow SPM Architect Exposure to: Enterprise Agile Planning (EAP) Value Stream Management Portfolio financial forecasting and investment planning Executive dashboards and KPI frameworks Integrations with ITSM, ITOM, HRSD, and APM

Gradual involvement in roadmap planning, governance models, and automation strategy   Qualifications & Skills Experience & Certifications 2–5 years of experience with ServiceNow development or administration . Hands-on exposure to ServiceNow SPM / PPM modules (project, demand, agile preferred). ServiceNow Certified System Administrator (CSA) – Required or in progress. ServiceNow Certified Application Developer (CAD) – Preferred. Agile/Scrum or ITIL knowledge is a plus. Technical Skills Working knowledge of: JavaScript within ServiceNow Flow Designer & Workflow Editor Reporting & dashboards

Basic understanding of project, portfolio, and agile delivery concepts. Exposure to integrations or data imports is an advantage. Soft Skills Strong problem-solving and analytical skills. Good communication and collaboration abilities. Willingness to learn, take ownership, and grow within the platform. Able to manage multiple tasks in a fast-paced environment.   Why Join Us? Work on enterprise-level ServiceNow SPM solutions . Clear growth path into senior and architect roles. Hands-on exposure to strategic planning and agile transformation. Supportive team culture with mentoring and certification opportunities. Competitive compensation and benefits.