Servicenow Developer

Job Summary

We are looking for an experienced ServiceNow Developer with hands-on expertise in ITOM, Security Operations (SecOps), and IT Asset Management (ITAM HAM/SAM). The candidate will be responsible for implementing and maintaining Discovery, CMDB, asset management, vulnerability response, and event management solutions. The role requires strong technical skills in ServiceNow configuration, JavaScript scripting, integrations, CMDB governance, and asset lifecycle management across enterprise environments.

Key Responsibilities

• Configure and manage ServiceNow Discovery, MID Servers, Cloud Discovery, and custom Discovery Patterns.
• Maintain CMDB health, perform CMDB audits, resolve data discrepancies, and implement IRE rules.
• Align Configuration Items (CIs), relationships, and application services with CSDM standards.
• Manage asset lifecycles, software licenses, entitlements, reconciliation, and asset-to-CI synchronization.
• Configure Vulnerability Response (VR), CI Lookup Rules, remediation workflows, and security scanner integrations.
• Integrate monitoring tools such as Datadog, Dynatrace, Splunk, and SolarWinds with ServiceNow.
• Develop and maintain Business Rules, Script Includes, Scheduled Jobs, REST/SOAP integrations, and Transform Maps.
• Collaborate with IT Operations, Security, and Infrastructure teams to improve CMDB accuracy, asset compliance, and vulnerability remediation.

Required Qualifications

• 4+ years of hands-on experience in ServiceNow development, particularly across ITOM, SecOps, and ITAM.
• Strong experience with ServiceNow Discovery, MID Server configuration, Discovery Patterns, and Event Management.
• Hands-on experience with CMDB, CMDB Health, IRE, CI relationships, and CSDM.
• Proficiency in JavaScript, Business Rules, Script Includes, Flow Designer, and ServiceNow integrations.
• Experience participating in CMDB audits, data certification, and Agile/Scrum delivery