Servicenow Developer

Role & responsibilities:

• Hands-on ServiceNow development.
• Strong JavaScript on both sides of the platform: Glide APIs, business rules, script includes, client scripts.
• Working knowledge of the ServiceNow data model, ACLs, and update set management.
• Delivered at least one module end to end (ITSM, ITOM, CSM, HRSD, SecOps, ITAM, or SPM).
• Experience building REST or SOAP integrations.
• Comfortable working in Agile teams split across locations.

Preferred candidate profile:

Build and Configuration

• Configure and develop on the platform: forms, workflows, business rules, script includes, client scripts, UI policies, and UI actions.
• Build automations in Flow Designer and connect systems using IntegrationHub spokes.
• Develop scoped applications to the design and standards set by the Technical Lead.
• Build and maintain integrations over REST and SOAP, including inbound and outbound web services, import sets, and transform maps.
• Create and maintain Service Portal widgets, catalog items, record producers, and order guides.

Quality and Delivery

• Write and maintain tests in the Automated Test Framework, and fix defects raised in SIT and UAT.
• Follow the team coding standards, peer review process, and update set or application repository discipline.
• Estimate your own work, report status honestly, and raise blockers early rather than late.
• Document what you build so the next person can maintain it without asking you.