HYDERABAD · FULLTIME
Servicenow Developer

Hexaware Technologies
Hyderabad · hybrid · Posted 6d ago
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₹15.0L - ₹30.0L PA6–11 yrsfulltimeHyderabad
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Section · 01
About this role
ServiceNow Developer /Architect
Hyderabad
We need candidates from Hyderabad location
We are looking for 4 to 15-year candidates
Interview mode: F2F Scheduled interview
Interview Date: 17/10/2026
- Own and manage the ServiceNow platform to ensure optimal performance, scalability, security, and platform health.
- Act as the first point of contact for all ServiceNow platform capabilities, offering advisory and driving platform adoption across the organization.
- Collaborate closely with the Technical ServiceNow leader to maintain platform sanity, plan and execute version upgrades, and implement robust security measures.
- Lead continual service improvement initiatives focusing on platform stability, configuration management database (CMDB) health, and overall user experience.
- Provide leadership and architectural oversight in the implementation and enhancement of IT Operations Management (ITOM), including Discovery, Service Mapping, Event Management, and Orchestration.
- Drive application dependency mapping practices to improve visibility into application infrastructure relationships and dependencies.
- Develop and enforce ServiceNow best practices and governance aligned with industry standards and organizational objectives.
- Support custom application development and integrations, ensuring seamless workflows and automation aligned with business needs.
- Oversee MID Server deployment and management, ensuring secure and effective communication for integration and discovery.
- Guide adoption of Advanced ServiceNow features such as Flow Designer, Integration Hub, and Performance Analytics.
- Mentor and collaborate with cross-functional teams to build sustainable ServiceNow solutions. Must Have Experience
- 8+ years of hands-on experience with ServiceNow, with a strong architectural and platform ownership focus.
- Deep expertise in ITOM, including hands-on experience with ServiceNow Discovery, Service Mapping, Event Management, Orchestration, and Application Dependency Mapping.
- Proven experience maintaining and optimizing platform stability, CMDB health, and scalability.Role & responsibilities
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Section · 02
Skills
ServicenowitomCustom App
Section · Company
About Hexaware Technologies

Hexaware Technologies
IT Services & Consulting
23.9k+
employees
1990
36 years old
Navi Mumbai, Maharashtra
India
₹15L – ₹30L PA
This role
About
Hexaware is a global technology and business process services company. Our 32,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology.
Industries
IT Services & ConsultingBPO/KPO
Employee ratings
7,685 reviews
3.4/ 5
Culture
3.3
Career growth
2.8
Work-life
3.4
Employees rate it well for
Salary979Senior Management786Work Life Balance655Work Culture627Work Environment541
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