Servicenow Developer

Design, develop, configure, and customize ServiceNow applications and modules.

• Implement and support ServiceNow ITAM suite, including HAM and SAM capabilities.
• Configure and maintain CMDB, ensuring data integrity, governance, and reconciliation processes.
• Develop workflows, business rules, client scripts, UI policies, script includes, and integrations.
• Manage hardware asset lifecycle processes, including procurement, deployment, maintenance, and retirement.
• Configure software asset management solutions for software discovery, licensing, compliance, and optimization.
• Perform CMDB health assessments and implement best practices for data quality management.
• Integrate ServiceNow with third-party tools using REST/SOAP APIs and MID Server.
• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
• Troubleshoot platform issues and provide ongoing enhancements and support.
• Participate in platform upgrades, testing, and release management activities.
• Create and maintain technical documentation and knowledge articles.