Servicenow Developer

ServiceNow Developer Testing

Experience: 5-7 Years

Role: ServiceNow Developer / Tester

Location: PAN India

Employment Type: Full-Time

Job Summary

We are looking for a skilled ServiceNow Developer Testing with strong experience in ServiceNow development and testing activities. The candidate will be responsible for designing and executing test cases, supporting UAT, and performing SIT, regression, and functional testing to ensure high-quality ServiceNow implementations and releases.

Key Responsibilities

• Design, document, and execute manual test cases and test scenarios based on business and technical requirements.
• Perform SIT, functional, regression, and UAT testing across ServiceNow modules.
• Develop and execute automated test cases using ServiceNow Automated Test Framework (ATF).
• Prepare test data, test scripts, execution reports, and defect documentation.
• Identify, troubleshoot, and track defects through resolution.
• Support UAT activities, coordinate with business users, and assist with issue resolution.
• Validate ServiceNow configurations, workflows, integrations, catalog items, and custom applications.
• Perform regression testing during ServiceNow upgrades, enhancements, and releases.
• Collaborate with developers, functional consultants, business stakeholders, and QA teams.
• Participate in requirement analysis, test planning, defect triage, and release validation.
• Support deployment validation across Dev, QA, UAT, and Production

environments.

• Ensure testing follows ServiceNow best practices and defined quality standards.

Required Skills

• 5+ years of ServiceNow experience.
• Strong hands-on experience in ServiceNow development and testing.
• Mandatory we need someone who has experience with WSD (Workplace Service Delivery)
• Experience with manual test case design and execution.
• Hands-on experience with ServiceNow ATF.
• Strong experience in SIT, regression, functional, and UAT testing.
• Experience testing ServiceNow ITSM modules such as Incident, Problem, Change, Request, Service Catalog, and Knowledge.
• Good understanding of Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, Workflows, ACLs, and ServiceNow configurations.
• Experience testing REST/SOAP integrations and workflows is preferred.
• Good defect analysis, troubleshooting, and root-cause identification skills.
• Strong communication and documentation skills.
• Experience working in Agile/Scrum environments.

Preferred

• ServiceNow CSA / CAD / CIS-ITSM certification.
• Experience with ServiceNow platform upgrades and release testing.
• Experience creating reusable ATF test suites.
• Knowledge of automated testing and CI/CD processes.

Ideal Candidate

A candidate who combines strong ServiceNow development knowledge with hands-on testing expertise, particularly in ATF, manual testing, SIT, regression testing, and UAT support