Servicenow Developer

Role & responsibilities

Key Responsibilities:

• Develop, configure, and customize ServiceNow applications, including ITSM, ITOM, HRSD, and other modules as required.
• Design and implement workflows, business rules, client scripts, UI policies, and integrations.
• Create and maintain ServiceNow reports, dashboards, and performance analytics.
• Integrate ServiceNow with third-party applications using REST/SOAP APIs, MID Server, and other integration methods.
• Work on ServiceNow development activities such as scripting, UI/UX enhancements, and data imports.
• Perform unit testing and debugging to ensure high-quality code delivery.
• Collaborate with stakeholders to understand business requirements and translate them into ServiceNow solutions.
• Ensure adherence to ServiceNow best practices, coding standards, and security guidelines.
• Provide support, troubleshooting, and maintenance for existing ServiceNow implementations.
• Stay updated with the latest ServiceNow releases, features, and industry trends.
• Content Management: - developing the ESS page.
• UI Actions / UI policy / Access Control Lists, etc.
• Writing various Server-side scripts like Script Includes, Business Rules etc.
• Configured License Management module for necessary Compliance check.
• Used ACLs for controlling the security mechanism in Service Now
• Domain Separation and designing the Process and data flow within various domains
• Experience with Web technologies/AJAX
• Developing Composite Service Requests within Service catalog Module
• Experience in different Integrations using web-services / MID Server, etc.
• Configuring complex reports
• Understanding and debugging of system logs.
• Experience in ServiceNow Discovery configuration and data management
• Exposure of REST API for Integration