Servicenow Developer

ServiceNow Developer

Experience: 5+ years
Location: Hyderabad / Bengaluru / Pune
Role: ServiceNow Developer / Senior ServiceNow Developer

Job Summary:
We are looking for an experienced ServiceNow Developer with 5+ years of hands-on experience in development, configuration, customization, integrations, and implementation of ServiceNow solutions. Current market JDs commonly seek multi-module experience across ITSM, ITOM, CMDB, HRSD, ITAM, CSM, SecOps and GRC.

Key Responsibilities

• Develop, configure, customize, and maintain ServiceNow applications.
• Work on ITSM modules Incident, Problem, Change, Request, Service Catalog and Knowledge Management.
• Exposure to ITOM/CMDB Discovery, Service Mapping, Event Management, CSDM and CI relationships.
• Experience with HRSD, ITAM (HAM/SAM), CSM, SecOps or GRC/IRM is an advantage.
• Develop using JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, UI Policies/Actions and ACLs.
• Build workflows and automation using Flow Designer / IntegrationHub.
• Develop integrations using REST/SOAP APIs, MID Server and third-party systems.
• Participate in requirements gathering, design, development, testing, deployment and production support.
• Follow ServiceNow best practices and ITIL processes.

Common ServiceNow Modules

• ITSM – Incident, Problem, Change, Request, Catalog
• ITOM – Discovery, Service Mapping, Event Management
• CMDB / CSDM
• ITAM – HAM / SAM
• HRSD
• CSM
• SecOps
• GRC / IRM
• SPM / ITBM
• Custom Applications / App Engine

Mandatory: 5+ years ServiceNow development experience, strong JavaScript/Glide scripting, workflows/Flow Designer, integrations, and hands-on experience in at least one or more core modules.