Servicenow Developer

Role & responsibilities

Technical/Functional Skills

Working in ServiceNow platform in an Admin/Developer enterprise-wide,

Expertise in Design and develop solutions within the ServiceNow Environment to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces and any other customization required to support client processes

Experience with service catalog design

Expertise in Design and configure ITSM (incident, change, problem) in Service-now. Hands-on experience integrating ServiceNow

Good to have:

ServiceNow Administration certification

ServiceNow Developer certification

Experience doing integrations with other systems.

Role and Responsibilities This role will be responsible for the general support, administration, and maintenance of the ServiceNow platform and associated applications.

Should be working closely with the ServiceNow functional team to build requested items and tasks, using workflows to manage processes from the customer to the fulfillment teams.

This person will develop, configure, and improve core and custom applications and work directly with end users to resolve support issues.

Responsibilities also include monitoring the health, usage, and compliance of ServiceNow as well as develop system integrations and process automation.

They will have to create and configure business rules, UI policies, UI actions, client scripts, and ACLs.

The candidate will have to create and configure notifications, UI pages, UI macros, script includes, formatters, etc.

The candidate will guide development of ServiceNow modules to help leaders measure project success by capturing data related to Cost, Schedule, Quality, and Effectiveness.

Coordinate application and platform upgrades, load, manipulate, and maintain data between ServiceNow and other systems, and create ServiceNow reports and dashboards.