Servicenow Developer

ServiceNow Platform Skills Development Skills ITSM Knowledge

ServiceNow Administration,

ITSM and Service Catalog JavaScript, Glide APIs and Script Includes Incident, Problem and Change Management

CMDB, Flow Designer and

IntegrationHub Business Rules, Client Scripts and UI Policies Knowledge Management and Request Fulfilment

Now Assist, Virtual Agent and

Employee Center ACLs, Update Sets, REST APIs and SOAP web services Service Level Management and ITIL best practices

Reporting, Dashboards and

Platform Analytics JSON, XML and MID Server support Operational support and continual improvement