CHANDIGARH · FULLTIME
Servicenow Developer / Technical Architect ( CSM )
Consult Asia
Chandigarh · onsite · Posted 26d ago
Sourced from
₹15.0L - ₹30.0L PA5–10 yrsfulltimeChandigarh
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Section · 01
About this role
Design, develop, and implement ServiceNow CSM solutions including Case Management, Agent Workspace, and Omnichannel integrations. Configure workflows, SLAs, integrations, and automation while ensuring performance, security, and ITIL alignment.
Required Candidate profile
4–8 years of ServiceNow development experience with strong CSM module expertise. Proficient in JavaScript, Glide API, workflows, integrations, and ITSM processes. Good stakeholder communication skillsSourced from naukri
Section · 02
Skills
ScriptingConsumer Service PortalServiceNow CSM architectureITILFlow DesignerMid ServerREST/SOAP APIsknowledge managementcase managementservicenow csmperformance analyticsScript Includesbusiness rulesATFAgent WorkspaceJavascriptCi/CdGlide API