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    Job · 19213444

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    Servicenow Developer / Technical Architect ( CSM )

    Consult Asia · Mumbai · onsite · Posted 26d ago

    ₹15.0L - ₹30.0L PA5–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Design, develop, and implement ServiceNow CSM solutions including Case Management, Agent Workspace, and Omnichannel integrations. Configure workflows, SLAs, integrations, and automation while ensuring performance, security, and ITIL alignment.

    Required Candidate profile

    4–8 years of ServiceNow development experience with strong CSM module expertise. Proficient in JavaScript, Glide API, workflows, integrations, and ITSM processes. Good stakeholder communication skills

    Sourced from naukri

    Skills

    ScriptingConsumer Service PortalServiceNow CSM architectureITILFlow DesignerMid ServerREST/SOAP APIsknowledge managementcase managementservicenow csmperformance analyticsScript Includesbusiness rulesATFAgent WorkspaceJavascriptCi/CdGlide API

    Servicenow Developer / Technical Architect ( CSM ) · waiting for your command