Servicenow Developer - HRSD

Role Summary

• The Full Stack Engineer is responsible for building and maintaining scalable enterprise applications while enabling data-driven insights through analytics, workflow automation, and reporting. This role combines full stack development with data analysis, business process automation using Power Automate, reporting using Power BI, and hands-on development and customization within the ServiceNow HRSD platform. The engineer will collaborate with business and technical stakeholders across the SDLC to deliver seamless digital experiences.

Key Responsibilities

• Configure and customize ServiceNow HRSD solutions including case management and lifecycle events.


• Implement workflows using Flow Designer, IntegrationHub, and scripting (JavaScript, Glide APIs).


• Integrate ServiceNow HRSD with enterprise systems via APIs.


• Design, develop, and maintain end-to-end event-driven applications or REST APIs using modern frameworks like Spring, .NET / .NET Core (preferred).


• Build responsive front-end solutions using Angular or React frameworks.


• Develop, optimize, and maintain SQL queries, stored procedures, and data models.


• Analyze data to generate actionable business insights.


• Design and implement business workflows using Power Automate.


• Develop interactive dashboards and reports using Power BI, including DAX.


• Perform code reviews and support Agile teams.

Required Skills & Experience

• 6-8 years of experience in full stack application development.


• Hands-on ServiceNow HRSD development and configuration.


• Knowledge of HR case management, employee service portals, and virtual agent.


• ServiceNow scripting and integration experience.


• Hands-on ServiceNow NowAssist, Moveworks, Employee Works, Process Mining and other capabilities.


• Strong expertise in .NET Core, APIs, and modern architecture patterns.


• Experience with Angular/React, HTML, CSS, JavaScript.


• Strong SQL, Python, and scripting knowledge.


• Experience with Power BI and DAX.


• Experience with Power Automate workflows.


• Experience with AWS/Azure and CI/CD pipelines.


• Strong analytical and communication skills.

Required Certifications

• ServiceNow Certified System Administrator (CSA) €“ Required


• ServiceNow HRSD Certification (CIS-HRSD) €“ Preferred