ServiceNow Developer - HRSD

Job Title

ServiceNow Developer - HRSD

Job Description

We are looking for professionals with strong experience in ServiceNow HR Service Delivery (HRSD), Employee Center, HR Case Management, workflow automation, and integrations. The ideal candidate should possess hands-on experience in designing, developing, configuring, and implementing scalable ServiceNow solutions aligned with business and HR transformation objectives.

Key Responsibilities

• Design, develop and support ServiceNow HRSD solutions.
• Configure and customize HR Case Management, Employee Center, Lifecycle Events and HR Services.
• Develop and maintain Service Catalogs, Record Producers, Flow Designer workflows and automations.
• Build integrations with external systems using REST/SOAP APIs, Integration Hub and MID Server.
• Configure and enhance Incident, Change, Request and Knowledge Management processes where required.
• Develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes and ACLs.
• Work with stakeholders to understand business requirements and translate them into technical solutions.
• Support testing, deployments, troubleshooting and production support activities.
• Ensure adherence to ServiceNow best practices and governance standards.

Required Skills

• ServiceNow HRSD
• HR Case Management
• Employee Center
• Lifecycle Events
• Flow Designer
• Service Catalog
• JavaScript
• Business Rules
• Client Scripts
• UI Policies
• Script Includes
• REST APIs
• Integration Hub

Preferred Skills

• Workday Integration
• SuccessFactors Integration
• ServiceNow ITSM
• SPM
• Workplace Service Delivery (WSD)
• Virtual Agent
• Now Assist
• CMDB
• Discovery

Experience

• 5 to 12 Years

Certifications (Preferred)

• CSA
• CAD
• CIS HRSD
• CIS ITSM

Location

PAN India