CHENNAI · FULLTIME
ServiceNow Developer - CSM & ITSM
Swaas Systems
Chennai · onsite · Posted 12d ago
Sourced from
Undisclosed4–8 yrsfulltimeChennai
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Section · 01
About this role
Greetings from SwaaS!
Role: ServiceNow Developer - CSM & ITSM
Experience: 4+ years
Location: Chennai
Job description
- Design, develop, configure, and customize ServiceNow applications, particularly in CSM and ITSM modules.
- Develop and enhance workflows, business rules, client scripts, UI policies, and integrations.
- Familiarity with ITSM processes and integration with CSM.
- Implement ServiceNow solutions based on best practices to support business objectives.
- Collaborate with stakeholders to gather and analyze requirements, translating them into technical solutions.
- Work on ServiceNow integrations with third-party systems via REST, SOAP APIs, and other integration methods.
- Perform upgrades and patch management while ensuring minimal business disruption.
- Provide technical guidance and mentorship to junior developers and team members.
- Troubleshoot and resolve issues related to ServiceNow configurations, customizations, and performance.
- Maintain proper documentation for development activities, solutions, and system changes.
- Ensure compliance with IT security and governance standards.
- Excellent communication and problem-solving skills.
Interested candidates can share your CV to [email removed]
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Section · 02
Skills
ServicenowitsmService PortalCMDBHTMLbusiness rulesclient scriptsui policycsmGlideRecordJavascriptCSSCustomer Service Management
Section · Company
About Swaas Systems
Swaas Systems
IT Services & Consulting
212
employees
2008
18 years old
Chennai, Tamil Nadu
India
₹7.7L PA avg
Avg at Swaas Systems
About
SwaaS Systems, derived from the fundamental rhythm of existence, is committed to revitalizing businesses through innovative technology and digital transformation. We specialize in AI-driven automation, cloud solutions, and advanced analytics, enabling organizations to adapt and thrive in an ever-evolving digital landscape. By leveraging cutting-edge technology and industry best practices, we deliver customized, scalable solutions that drive business success. At SwaaS, we foster a dynamic and inclusive environment, offering opportunities to collaborate with top industry experts and work on groundbreaking solutions. With a strong focus on quality, dependability, and client satisfaction, we empower businesses to unlock new possibilities through intelligent automation and smart IT solutions. Our innovation-driven, client-centric approach ensures that we not only provide services but also enable businesses to prosper, lead, and stay ahead in the technology revolution. Join us in shaping the future of technology with SwaaS Systems.
Industries
IT Services & ConsultingInternetHardware & NetworkingSoftware Product
Employee ratings
10 reviews
3.9/ 5
Culture
3.6
Career growth
3.5
Work-life
3.5
Employees rate it well for
Overall Company39Skill Development38
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