Servicenow Developer -Big 4 Consulting Firm
Rhohyve Ai Labs · Hyderabad · hybrid · Posted 49d ago
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About this role
Were Hiring: ServiceNow Developer (Instance Consolidation)
Exciting opportunity to join a Big 4 consulting firm and work on large-scale ServiceNow transformation and instance consolidation initiatives.
Job Details
Experience: 3 to 8 Years
Notice Period: Immediate to 15 Days
Location: Bangalore, Hyderabad, Mumbai, Pune, Kolkata, Chennai, Gurgaon
Shift Timing: 2:00 PM – 11:00 PM
Role Overview
We are looking for a skilled ServiceNow Developer to design and deliver scalable, high-performance, and upgrade-safe solutions as part of enterprise-wide ServiceNow consolidation programs.
Key Responsibilities
Core Platform Development
Develop solutions on the ServiceNow platform using JavaScript (server & client-side)
Work on Business Rules, Script Includes, UI Policies, Client Scripts
Build scoped applications (App Engine)
Design data models, CMDB structures, and relationships
Develop UI using UI Builder, Workspaces, Service Portal, Widgets
Automation & Workflow
Implement workflows using Flow Designer & IntegrationHub
Configure approvals, SLAs, notifications, orchestration
Follow best practices with configuration over customization
Integrations & Data
Build integrations using REST/SOAP APIs, OAuth, Webhooks
Work with MID Server basics
Handle Import Sets, Transform Maps, Data Sources
Implement error handling and retry logic
Module Expertise
ITSM: Incident, Problem, Change, Request
CMDB, Discovery, Service Mapping (ITOM)
Customer Service Management (CSM)
Quality & Performance
Optimize performance (query tuning, indexing, async processing)
Perform testing using ATF
Ensure upgrade-ready solutions leveraging OOB capabilities
Follow DevOps practices (CI/CD, update sets, version control)
Security & Governance
Implement ACLs, roles, least privilege access
Follow secure coding and compliance standards
Senior-Level Expectations
Lead design discussions and mentor junior developers
Contribute to estimation, planning, and delivery
Write clear user stories & acceptance criteria
Manage stakeholders and technical trade-offs effectively
Preferred Certifications
ServiceNow CSA (Certified System Administrator)
Certifications in ITSM / ITOM / CSM
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