ServiceNow CSM Developer

Hi all,

We are hiring for the role ServiceNow CSM Developer

Experience: 6 - 9 Years

Location: Bangalore

Notice Period: Immediate - 15 days

Skills:

Key Responsibilities:
• Design and Development:
o Develop and configure the ServiceNow CSM application, including workflows, UI, and integrations in DTICI platform.
o Create and maintain Service Catalog items, custom applications, and customizations in the ServiceNow CSM module.
o Implement and manage ServiceNow modules and custom applications, focusing on CSM and adhering to DTICI platform rules.
• Requirement Gathering and Analysis:
o Collaborate with business stakeholders to understand their needs and translate them into technical requirements.
o Collaborate with Vendors outside Daimler truck to perform the necessary activities on CSM.
o Conduct requirement analysis and provide appropriate solutions.
• Implementation and Customization:
o Customize the ServiceNow CSM module to meet business requirements.
o Develop complex workflows, business rules, UI policies, and client scripts.
• Testing and Quality Assurance:
o Perform unit testing and support user acceptance testing (UAT).
o Troubleshoot and resolve issues related to CSM implementations.
• Maintenance and Support:
• New plugins on Gen AI needs exploration for customizing knowledge management. Qualifications:
• Education:
o Bachelors degree in Computer Science, Information Technology, or a related field.
• Experience:
o 6+ years of experience as a ServiceNow developer, with a focus on the CSM module. o Strong experience with ServiceNow development, including scripting in JavaScript, Glide, and working with APIs.?

If you are interested drop your resume at [email removed]

Call: [phone removed]