ServiceNow Consultant - Order Management (OMT)

About the Role:

Oblytech is seeking Senior ServiceNow Technical Consultants to support a global ServiceNow implementation project focusing on Order Management (OMT). This is a role that requires hands-on experience in ServiceNow OMT, with knowledge of Service Now tool stack, integrations, and automation workflows being a plus.

Key Responsibilities:

• Design, configure, customize, and implement ServiceNow Order Management for Technology Providers (OMT) solutions.
• Develop workflows, Flow Designer flows, business rules, client scripts, UI policies, script includes, notifications, and other platform components.
• Perform upgrades, enhancement assessments, and regression testing for ServiceNow OMT implementations.
  Identify opportunities for automation and optimization of field service operations.
• Strong problem-solving skills, attention to detail, and ability to work in offshore teams.
• Hands-on experience in scripting (JavaScript, Glide APIs), UI customization, and ServiceNow administration.
• Understanding of ServiceNow data models, security architecture, and platform governance.
• Ability to troubleshoot, debug, and optimize ServiceNow applications for better performance.

Certifications:

• ServiceNow Certified System Administrator (CSA) or higher certifications (e.g., CAD, CIS)

Why Join Oblytech?

• Remote Work Possibility: Flexible remote work arrangements for candidates in India and Australia to support global clients seamlessly.
• Be part of a globally distributed support team working with high-impact enterprise customers.
• Exposure to cutting-edge ServiceNow modules, integrations, and application development.
• Competitive compensation and growth opportunities in a fast-paced IT consulting firm.