ServiceNow CMDB Architect

• 10+ years of IT experience with minimum 7+ years in ServiceNow CMDB architecture
• Strong expertise in:
• ServiceNow CMDB & CSDM (Common Service Data Model) end-to-end adoption
• CI class modeling, service modeling, and dependency mapping
• Proven experience in:
• Large-scale CMDB implementations / transformation programs
• CMDB data cleanup, normalization, and governance frameworks
• Deep hands-on expertise in:
• Identification & Reconciliation Engine (IRE)
• CI Identification rules, Data source precedence, reconciliation strategies
• Strong understanding of CMDB Data Quality Management:
• Completeness, correctness, compliance, duplication control
• CMDB health dashboards and KPIs