ServiceNow Business Analyst - ITSM/CSM
Contactx Resource Management · Mumbai · onsite · Posted 65d ago
Undisclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- 5+ years of hands-on ServiceNow experience.
- Strong expertise in two or more ServiceNow modules:
- ITSM (Incident, Problem, Change, Request)
- ITOM (Discovery, Service Mapping, Event Management)
- ITAM / SAM
- IRM / GRC (preferred)
- HRSD / CSM (good to have)
- Strong scripting skills: JavaScript, Glide API, Business Rules, Script Includes.
- Experience with Flow Designer, Workflows, UI Policies, Client Scripts.
- Hands-on experience with ServiceNow integrations and CMDB.
- Strong understanding of ServiceNow architecture and data model.
Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS ITSM/ITOM/IRM, etc.)
- ServiceNow Certified Application Developer (CAD)
Nice to Have
- Experience with ServiceNow upgrades and platform performance tuning.
- Exposure to DevOps, CI/CD, and Automated Test Framework (ATF).
- Experience in global enterprise environments.
Location - Mumbai,Bengaluru,Pune,Hyderabad.
Sourced from naukri
Skills
ServicenowitsmPerformance TuningBusiness AnalysisBrdServicenow IntegrationFRDcsmJavascriptGlide API
About Contactx Resource Management
Contactx Resource Management
Recruitment
43
employees
2003
23 years old
Mumbai, Maharashtra
US
₹3.2L PA avg
Avg at Contactx Resource Management
About
Leading Search Firm for Mid -Senior- Top Level. Across India and Industries.
Industries
Recruitment
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