ServiceNow Architect
Verdantis · Pune · onsite · Posted 1d ago
Undisclosed10–15 yrsfulltimeSourced from
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About this role
Join Verdantas - A Top #ENR 73 Firm,
We at Verdantas, looking for a ServiceNow Architect to lead platform architecture, enterprise integrations, and governance, delivering scalable and high-performing ServiceNow solutions.
Key Responsibilities
Architecture & Design
- Own the end-to-end solution architecture across ServiceNow product lines (ITSM, ITOM, ITBM/SPM, HRSD, CSM, SecOps, as applicable).
- Define platform standards, design patterns, data models, and governance to ensure scalability, performance, security, and maintainability.
- Translate business requirements into robust technical designs and make build-vs-configure decisions that protect long-term platform health.
Enterprise Integrations
- Architect and oversee integrations between ServiceNow and enterprise systems (ERP, CMDB sources, HRIS, identity/SSO, monitoring, and third-party APIs).
- Design integration solutions using Integration Hub, REST/SOAP web services, MID Servers, event-driven patterns, and data-import strategies.
- Establish integration governance, error-handling, reconciliation, and security standards; ensure reliable, auditable data flows across the enterprise.
- Lead CMDB/CSDM design and data integrity strategy across integrated sources.
Team Leadership
- Lead and mentor a team of ServiceNow developers, admins, and consultants; set technical direction and uphold quality through design and code reviews.
- Own delivery quality across the SDLC - estimation, sprint planning, technical standards, and release management.
- Coach team members, grow platform capability, and manage technical dependencies across cross-functional stakeholders.
- Partner with product owners, business leaders, and vendors to align the platform roadmap with organizational priorities.
Governance & Strategy
- Chair the ServiceNow technical governance/CAB function; manage upgrades, technical debt, and instance strategy.
- Advise leadership on platform strategy, licensing implications, and emerging ServiceNow capabilities (including AI/Now Assist where relevant).
Education & Experience
- Bachelors degree in computer science or IT or degree in a relevant field
- 10+ years in enterprise IT, with 5+ years architecting and delivering ServiceNow solutions at scale.
- Demonstrated experience designing and delivering complex enterprise integrations with ServiceNow (Integration Hub, REST/SOAP, MID Server, web services, event/messaging patterns).
- Proven experience leading technical teams and owning delivery quality across multiple concurrent workstreams.
- Deep expertise in the ServiceNow platform: scripting (JavaScript, Glide), Flow Designer, Service Portal, ACLs/security, CMDB/CSDM, and performance optimization.
- Strong grasp of ITSM/ITIL processes and enterprise architecture principles.
- Excellent stakeholder communication - able to influence both engineers and executives.
Certifications
- ServiceNow Certified Technical Architect (CTA) strongly preferred (or Certified Master Architect).
- Certified System Administrator (CSA) required.
- One or more Certified Implementation Specialist (CIS) credentials (e.g., ITSM, ITOM, HRSD, CSM).
- Integration Hub / relevant micro-certifications a plus.
Preferred
- Exposure to Agile delivery, DevOps for ServiceNow (CI/CD, automated testing/ATF), and multi-instance/global deployments.
- Familiarity with cloud platforms (AWS/Azure/GCP) and enterprise identity (SSO/SAML/OAuth).
Location and Work Set-up
- Pune, Maharashtra, India
- Work Mode: In Office
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
SDLCArchitectAgileRelease ManagementSolution architectureMonitoringEnterprise ArchitectureJavascriptERPComputer Science
About Verdantis
Verdantis
IT Services & Consulting
51-200
employees
2004
22 years old
Mumbai, Maharashtra
India
₹8.1L PA avg
Avg at Verdantis
About
Verdantis
Industries
IT Services & Consulting
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