Servicenow Architect

Solution Architect ServiceNow Presales (Strategic Consulting &
Transformation)
Company: Input Zero Technologies
Location: Bangalore / Hybrid / Remote
Experience: 10+ Years
Role Type: Strategic Leadership | Presales | Enterprise Architecture
Shape Enterprise Transformation. Influence Boardroom Decisions. Drive ServiceNow
Excellence.
At Input Zero, we don't just implement technologywe help organizations redefine the way they operate. We are seeking a seasoned ServiceNow
Solution Architect who can bridge business vision with technology strategy and act as a trusted advisor to enterprise customers.
This is not a traditional solutioning role. We are looking for a strategic thinker, storyteller, and transformation consultant who can engage with CIOs,
CTOs, Digital Transformation Leaders, and business executives to architect future-ready ServiceNow solutions that deliver measurable business
outcomes.
What You'll Do
Strategic Client Advisory
Engage with C-suite executives and senior stakeholders to understand business priorities, transformation objectives, and operational
challenges.
Position ServiceNow as a strategic enterprise platform rather than a technology implementation.
Lead executive discovery workshops and transformation assessments.
¢ Define digital transformation roadmaps aligned with business outcomes and organizational goals.
Presales Leadership
¢ Own solution strategy for enterprise opportunities across ServiceNow portfolios.
¢ Lead pursuit teams for large and strategic deals from qualification to closure.
¢ Build compelling value propositions, business cases, and ROI-driven solution narratives.

¢ Present differentiated solutions during customer workshops, executive briefings, and proposal defenses.
¢ Support RFPs, RFIs, RFQs, and strategic bid management initiatives.
Enterprise Solution Architecture
¢ Design scalable enterprise architectures leveraging ServiceNow capabilities.
¢ Drive platform strategy, governance frameworks, and transformation blueprints.
¢ Recommend best-fit solutions across ITSM, ITOM, CMDB, AIOps, SecOps, ITAM, CSM, HRSD, and SPM.
¢ Ensure alignment with enterprise architecture standards, security frameworks, and operational objectives.
Growth & Market Expansion
¢ Collaborate with sales leadership to develop account growth strategies.
¢ Identify new business opportunities, expansion initiatives, and industry-specific offerings.
¢ Build reusable solution assets, accelerators, and GTM frameworks.
¢ Represent Input Zero in industry events, customer forums, and strategic discussions.
Thought Leadership
¢ Act as a ServiceNow evangelist and trusted advisor.
¢ Drive innovation through automation, AI, workflow transformation, and operational excellence.
¢ Mentor solution consultants, architects, and presales teams.
¢ Contribute to capability building and organizational growth.
What We're Looking For
Experience
¢ 12+ years of experience in Enterprise IT, Digital Transformation, Consulting, Presales, or Solution Architecture.
¢ 5+ years of deep ServiceNow consulting, architecture, or presales experience.
¢ Proven experience working with global customers across North America, Europe, APAC, or Middle East.
¢ Experience handling strategic enterprise deals and large transformation programs.
ServiceNow Expertise
Strong understanding of:

¢ IT Service Management (ITSM)
¢ IT Operations Management (ITOM)
¢ CMDB & Discovery
¢ Event Management & AIOps
¢ IT Asset Management (ITAM)
¢ Customer Service Management (CSM)
¢ HR Service Delivery (HRSD)
¢ Security Operations (SecOps)
¢ Strategic Portfolio Management (SPM)
¢ ServiceNow Platform Architecture & Integrations
Leadership Attributes
¢ Executive presence and boardroom communication skills.
¢ Ability to influence decision-makers and business leaders.
¢ Strong commercial and business acumen.
¢ Strategic problem-solving mindset.
¢ Excellent storytelling and presentation capabilities.
Why Join Input Zero?
At Input Zero, you'll work at the intersection of innovation, consulting, and enterprise transformation.
You will:
¢ Influence strategic technology decisions for global enterprises.
¢ Work directly with CXOs and senior business leaders.
¢ Lead high-impact transformation initiatives.
¢ Build next-generation ServiceNow solutions powered by automation and AI.
¢ Be part of a fast-growing organization where your ideas shape the future.