ServiceNow Architect

InfoBeans is an AI-first software development and implementation partner helping enterprises solve complex business challenges through innovative technology solutions. With a global presence across the US, Europe, and the Middle East, InfoBeans promotes a collaborative culture focused on innovation, excellence, and creating exceptional experiences.

We are looking for an experienced ServiceNow Solution Architect with 10+ years of IT experience and strong expertise in designing and delivering enterprise-scale ServiceNow solutions. The ideal candidate should have hands-on experience across ITSM, CSM, Integrations, Employee Center, UI Builder, Workspaces, and App Engine.

• Design scalable, end-to-end ServiceNow solutions aligned with business requirements.
• Lead solution architecture, technical design, and governance across ServiceNow implementations.
• Collaborate with business stakeholders and translate requirements into effective platform solutions.
• Architect solutions across ITSM, CSM, Employee Center, Workspaces, and custom applications.
• Design integrations using REST, SOAP, IntegrationHub, MID Server, JDBC, LDAP, and third-party APIs.
• Provide architectural guidance on UI Builder, Workspaces, and modern ServiceNow experiences.
• Design applications using App Engine Studio and low-code capabilities.
• Define CMDB, data models, security, ACLs, and platform governance.
• Lead technical workshops, solution reviews, and customer architecture discussions.
• Review technical designs and ensure ServiceNow development best practices.
• Mentor developers and technical consultants.
• Support estimations, RFPs, proposals, and technical pre-sales activities.
• Ensure platform scalability, performance, security, and maintainability.
• Stay updated with ServiceNow releases and recommend platform enhancements.