ServiceNow AI Architect- Now Assist, GenAI

Job Title

ServiceNow AI Architect Now Assist / GenAI

Experience

6+ Years

Location

PAN India

Job Description

We are looking for ServiceNow AI Architects with experience implementing Generative AI capabilities across the ServiceNow platform.

Responsibilities

• Design AI-driven ServiceNow solutions.
• Implement Now Assist capabilities.
• Build Virtual Agent and AI Search use cases.
• Define AI governance and architecture standards.
• Work with business teams on automation initiatives.
• Design Agentic AI and intelligent workflow solutions.

Required Skills

• Now Assist
• Generative AI
• Virtual Agent
• AI Search
• Prompt Engineering

Preferred Skills

• HRSD
• ITSM
• Employee Center
• ServiceNow AI capabilities