Service Transition Manager
Proclink Consulting Services · Bengaluru · onsite · Posted 28d ago
About a minute. You'll make an account on the way through.
About this role
ITIL V4 Foundation and Service Transition knowledge is essential
•Experience in Risk Management, Continual Service Improvement, Stakeholder Management and Agile Methodologies is desirable
• Demonstrable experience of designing support models for services/platforms over their entire lifecycle, from concept to retirement through design, transition, and operation.
• Strong planning and organizational skills.
• Project Management capabilities with ability to plan, initiate, monitor, and implement projects within a team.
• Business awareness on the impact of Service Levels & any associated failures.
• Excellent verbal, written communication, and presentation skills together with the ability to deliver to senior level. Ability to communicate effectively with technical engineers and service delivery team.
• Commitment to service excellence and customer experience.
• Flexibility in a rapidly changing and developing environment.
• Proven track record in striving for continuous improvement and driving efficiencies, whilst maintaining high levels of customer satisfaction.
• Proven team player in working with one's peers to ensure that delivery of service is timely, efficient and of high quality
Sourced from naukri
Skills
About Proclink Consulting Services
Proclink Consulting Services
Management Consulting
53
employees
Ahmedabad
IN
₹12.2L PA avg
Avg at Proclink Consulting Services
About
About the company:
Procain is a trusted partner for all your Information Security and IT Infrastructure Management Services requirement.
Our Brand Promise
Protecting the Confidentiality, Availability and Integrity of your business.
From putting together various building blocks of your IT infrastructure to create a robust IT architecture and managing it, from assessing risk and compliance to securing your information security, from evaluating your current business IT requirements to optimising and upscaling it we provide a comprehensive range of services that includes consulting, managing and monitoring.
Today, cyber threat keeps pace with the rapidly evolving technology making technology disruption and threat to information security a distinct possibility. This threat puts information security on high priority whether you are starting your business or growing it. We, at Procain, help you identify information security challenges by engaging early and building smart and secure solutions to protect your business interests and guarantee you peace of mind 24/7.
Combined experience of 20+ years + IT domain expertise + in-depth knowledge + a right mix of strategic and tactical levers + customised & complete solutions = Virtual CTO/ CIO at smart cost = peace of mind.
OUR CERTIFICATIONS
Procain Team is ever-evolving with rapidly changing technology and aligned with the clients organizational goals. We are the first choice for a collaborative partnership to optimize enterprises. Our certifications are a testimony to our consistency in quality.
ISO/IEC 27001: Information Security Management
ISO 9001: Quality Management Systems
ISO 20000: Service Management System
Company Website: www.procainconsulting.com
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Culture
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Career growth
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Work-life
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